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Teach Yourself Successful Customer Care In A Week

RRP $15.99

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Learn in a week, what the leading experts on customer care learn in a lifetime.

The ability to look after your customers is crucial to anyone who wants to advance their career.

Written by Di McLanachan, a leading expert on customer care as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to keep your customers happy and coming back.

The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.

So what are you waiting for Let this book put you on the fast track to success!

About the Author

Di McLanachan is the founder and Director of Learning Curves. She has over 25 years experience working with clients across the UK and internationally in all aspects of business training and personal development coaching.


Mathematical Cardiac Electrophysiology

RRP $354.99

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This book covers the main mathematical and numerical models in computational electrocardiology, ranging from microscopic membrane models of cardiac ionic channels to macroscopic bidomain, monodomain, eikonal models and cardiac source representations. These advanced multiscale and nonlinear models describe the cardiac bioelectrical activity from the cell level to the body surface and are employed in both the direct and inverse problems of electrocardiology. The book also covers advanced numerical techniques needed to efficiently carry out large-scale cardiac simulations, including time and space discretizations, decoupling and operator splitting techniques, parallel finite element solvers. These techniques are employed in 3D cardiac simulations illustrating the excitation mechanisms, the anisotropic effects on excitation and repolarization wavefronts, the morphology of electrograms in normal and pathological tissue and some reentry phenomena. The overall aim of the book is to present rigorously the mathematical and numerical foundations of computational electrocardiology, illustrating the current research developments in this fast-growing field lying at the intersection of mathematical physiology, bioengineering and computational biomedicine. This book is addressed to graduate student and researchers in the field of applied mathematics, scientific computing, bioengineering, electrophysiology and cardiology.


How To Start A Dog Daycare Business In 7 Days

RRP $18.99

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Imagine Starting a Dog Daycare Business that Generates $1000 Want to make in the Doggy Daycare Service? Tired of being told it's easy to generate thousands as a Dog Setter? Looking for a REALISTIC strategy that really works? It is possible to create an income in a Pet Grooming Service, Dog Walking Business, and Doggy Daycare. The Problem is? You can't do it overnight. The secrets of starting a Successful Doggy Day-Care Company are to start small and scale up your business. Follow the 7 Step Easy Plan for Starting Your Home-Based Pet Day-Care Business. In the guide "HOW TO START A DOG DAYCARE BUSINESS IN 7 DAYS," you'll get a 7-step plan for building a profitable PET DAYCARE SERVICE. You'll learn how to: The Best Home-Based Business The Easy Way to Get Your Business License The Best Way to Market Your Business The Cheapest Way to Get Customers The Easy Way to Make Flyers Door Hangers the fast, Easy Way to Success The Best Way to Manage Your Income Would You Like To Know More? Get started running your Successful Doggy Day-Care Company right away. Scroll to the top of the page and select the 'buy button' now. Tags: Pet Grooming Business, Pet Grooming Service, Pet Grooming Company, Dog Grooming Business, Dog Grooming Service, Dog Grooming Company, Doggy Day-care business, doggy day-care service, doggy day-care company, pet setting business, pet setting service, dog walking business, dog walking service, pet care business, pet care service


Real Reel Fast

RRP $13.99

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These are a series of books compiling photos of Golden Age Stars of Hollywood. This is Ginger Rogers in her rye wit and sassy irascible chassis! Kiss her nose...kiss her toes...kiss her...its...Its just great!


A Christmas Carol

RRP $12.99

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The simple and engaging text is accompanied by vibrant illustrations. 4 years + .A new paperback edition of the atmospheric picture book based on the classic story by Charles Dickens .Ebenezer Scrooge is a mean-spirited, nasty old man who holds everything in contempt - even Christmas! But when three spirits visit him one ghostly Christmas Eve, Scrooge is taken on a journey into the past, present and future that will change him forever. .Featuring illustrations taken from the popular Young Reading series. Also Available: Alice in Wonderland9780746076590 On the Farm9781409535683 Wind in the Willows9781409531401 the Gingerbread Man9781409531661 the Story of Pinocchio9781409535683



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